#LushCosmetics News: North American Lushies: right now, shipping is still longer than normal and our Customer Care team

North American Lushies: right now, shipping is still longer than normal and our Customer Care team is also working through a higher volume of requests. At this time, it's taking us close to four days to respond to order inquiries via our social channels, and over a week for our teams to provide you with product or routine recommendations. We thank you for your patience. If you have an urgent question about your order status, we recommend contacting us through our phone or web chat options as we can get to these within about an hour. If you have questions about products, your routine or are just seeking recommendations, remember that you can always book a one-on-one chat with a store manager to talk through any product questions you might have (just note, they can't give you any order updates). Click our link in bio to sign up for a virtual consultation with one of our Lush managers to answer all of your routine and skincare questions.

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